+ 49 (0) 3921 916 160
+ 49 (0) 3921 916 160
The cancellation must always be made in writing (by e-mail, letter or fax). Cancellations made more than 12 weeks before arrival are free of charge. If the cancellation is made at a later point in time, the following cancellation fees are raised.
Cancellations within:
12 to 8 weeks before arrival: 15%
8 to 4 weeks before arrival: 30%
4 to 2 weeks before arrival: 60%
2 to 1 week(s) before arrival: 80%
6 to 4 days before arrival: 85%
3 to 0 days or rather non-appearance before/on arrival: 90%
For groups, the cancellation of up to 10% of the beds reserved is free of charge within 4 days before arrival. Later cancellations will be invoiced with 90%.